Frequently Asked Questions

What are your pickup and drop off times? What Does a normal day at the club look like? Can we check on our dog’s during their stay? Can we request spa services for our dog prior to pickup? Can we come for a tour? What vaccines do we require? What do we need to bring with our dog?

Our regular pickup and drop off times are 7:30 to 9 am and 5 to 6:30 pm. These times run 7 days a week except for major holidays and the eve of major holidays. Our celebrated holidays include: Easter, Memorial Day, July 4th , Labor Day, Thanksgiving and Christmas. We are here taking care of your pet on those holidays however in order to get our employees to their families sooner, we don’t offer pick ups and drop offs those days.

  • Time to Wake Up!
  • 1st Potty Break of the day
  • Maid Service for a necessary room refresh
  • Room service for breakfast
  • Any A La Carte or package activities
  • 2nd Potty Break of the day
  • More extras or A La Carte activitie
  • Room service for dinner
  • Made Service for room refresh #2
  • 3rd Potty Break of the Day
  • Turn down service and last cuddles of the day!

We love to provide you with updates via call or text when requested. Due to the volume of calls and texts we receive, we ask that only one family member regularly communicate with us during your pet’s stay. Please know that we may not be able to answer your call right away as we may be busy spoiling your dog or one of their new friends! So please leave us a text or voicemail so that we can get back to you as soon as we are free.

You bet. We just ask that you schedule a time to do so. Please leave your dogs at home for this visit.

Grooming services can be requested prior to pickup at an additional expense. Scheduling these appointments are based upon groomer availability.

  • Rabies
  • Distemper, Parvovirus and Leptospirosis
  • Bordetella

*We do not require the canine flu vaccine at this time however we do recommend it.

  • Proof of Vaccines in the form of a vaccine certificate from your veterinarian
  • Your dog’s own food
  • Dog Treats and/or toys
  • Bedding (unless they regularly destroy or soil it

Ready To Get Started?

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